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File Requirements

Supported formats, size limits, and design guidelines for successful prints.

Supported file formats

PrintPort3D accepts the most common 3D printing file formats. We recommend STL for most prints and 3MF for pre-configured files with embedded settings.

FormatExtensionBest ForNotes
STL.stlMost printsMost widely supported, recommended
3MF.3mfPre-configured printsCan include print settings and scale data
OBJ.objCAD exportsConverted to STL automatically
STEP.step, .stpEngineering partsCAD format, converted automatically

Not sure which format?

If you're exporting from Blender, Fusion 360, or most 3D software, choose STL. It's the most compatible and produces consistent results.

Size limits

Our printers have specific build volume and file size constraints.

Maximum build volume

256 × 256 × 256 mm

About 10 × 10 × 10 inches. Models must fit within this space.

Minimum dimension

0.5 mm

Features smaller than this may not print reliably.

File size limit

500 MB

Most STL files are well under this. High-poly sculpts may need decimation.

Scale matters

Make sure your model is in millimeters, not inches or meters. A model designed in inches will be 25.4× too large. Most slicers can auto-detect and fix this.

Design guidelines

Following these guidelines ensures your prints come out correctly.

Watertight (manifold) mesh

Your model should be a solid, closed shape with no holes or gaps. Think of it like a balloon—it should be able to hold water.

Minimum wall thickness: 1.2mm

Walls thinner than 1.2mm may be too fragile or fail to print. For structural parts, use 2mm or more.

Flat base for bed adhesion

Models print best when they have a flat surface to sit on the print bed. Avoid point contacts or very small bases.

Avoid extreme overhangs

Overhangs beyond 45° may need supports. Our AI automatically detects and adds supports when needed, but extreme overhangs can affect quality.

Polygon count recommendations

Triangle CountStatusNotes
< 100,000OptimalFast processing, quick uploads
100,000 - 500,000AcceptableSlightly longer processing
> 500,000Consider decimationMay slow analysis, no visual benefit

High-poly models

3D sculpts from ZBrush or scans often have millions of triangles. Use your software's decimation tool to reduce to ~100k triangles—you won't see any difference in the final print.

Common file issues

Our system automatically detects and often repairs these issues, but you'll get better results fixing them in your 3D software.

Non-manifold geometry

Holes, internal faces, or edges shared by more than 2 faces. Fix in Blender: Mesh → Clean Up → Make Manifold

Inverted normals

Some faces pointing inward instead of outward. We auto-fix this, but check if your model looks inside-out in the preview.

Zero-thickness walls

Single-sided surfaces can't be printed. Add thickness using Solidify modifier in Blender or Shell in Fusion 360.

Wrong scale

Model appears microscopic or building-sized. Re-export with units set to millimeters, or scale in your 3D software.

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