Settings & Preferences
Configure your PrintPort3D account—business info, security, notifications, payment methods, and store integrations.
Settings overview
Your settings page lets you manage every aspect of your PrintPort3D account. Access it by clicking your profile icon (top right) → Settings.
Settings page overview
| Section | What You Configure |
|---|---|
| Business Info | Name, email, phone, address, logo |
| Security | Password reset, two-factor authentication |
| Fulfillment | Auto-fulfillment, email/SMS notifications |
| Stores | Connect Shopify, Etsy, Amazon, etc. |
| Payment Methods | Manage credit/debit cards for printing costs |
| Shipping | Connect Shippo for label generation |
Changes save automatically
Business information
Your business info appears on customer communications, support tickets, and shipping labels.
Business information form
| Field | Purpose | Required? |
|---|---|---|
| Business Name | Your brand/store name | Optional |
| Support Email | For customer inquiries | Recommended |
| Phone Number | For urgent support issues | Optional |
| Address | Return address on shipping labels | Required |
| Logo | Displayed in dashboard | Optional |
Logo requirements:
- • Recommended: Square image (400×400px or larger)
- • Formats: JPG, PNG, WebP
- • Max file size: 2MB
- • To remove: Click "Remove Logo" button
Keep your address current
Security settings
Protect your account with password resets and two-factor authentication (2FA).
Security settings panel
Password reset
Click Send Password Reset Email to receive a secure link to reset your password. The link expires in 1 hour.
Note: If you signed in with Google, you manage your password through your Google account instead.
Two-Factor Authentication (2FA)Recommended
Add an extra layer of security by requiring an SMS code when logging in from new devices. Strongly recommended for business accounts.
Click Enable 2FA
Opens a modal with phone number input
Select your country
Choose from dropdown (sets +1, +44, etc.)
Enter phone number
Your mobile number without country code
Receive SMS code
Check your phone for a 6-digit verification code
Enter code
Type the code to complete setup
After enabling: You'll receive an SMS code each time you log in from a new device. The code changes each login for maximum security.
Disable 2FA
Already have 2FA enabled? Click Disable 2FA to turn it off. You'll need to confirm this action.
Fulfillment preferences
Control how orders are processed and what notifications you receive.
Fulfillment toggle switches
| Setting | What It Does | Recommended |
|---|---|---|
| Automatic Fulfillment | Orders start printing immediately without manual approval | ON |
| Email Notifications | Receive email alerts for new orders and issues | ON |
| SMS Notifications | Get text messages for urgent order alerts | Optional |
| Shippo Enabled | Generate shipping labels through Shippo integration | ON |
Orders print immediately after payment clears. Fastest turnaround time. Best for established sellers.
Orders wait in "Pending Approval" status. You manually review and approve each one. Best for new sellers or custom work.
Toggle anytime
Store integrations
Connect your e-commerce stores to automatically import orders for fulfillment.
Connected stores list
Supported platforms:
Use your .myshopify.com URL
etsy.com/shop/YourShop
Your storefront URL
shop.tiktok.com URL
ebay.com/str/yourstore
Seller profile link
Your website URL
Your website URL
store.mybigcommerce.com
How to connect a store:
Click 'Add Store'
Opens the connection modal
Select your platform
Choose from the dropdown list
Enter your store URL
Use the exact URL format shown for your platform
Click 'Connect Store'
The system validates and saves your connection
URL validation:
Each platform has specific URL requirements. The system automatically checks:
- • Shopify: Must include ".myshopify.com"
- • Etsy: Must include "etsy.com/shop/"
- • Amazon: Must be a valid storefront link
- • Others: Must start with https://
Disconnecting a store
Payment methods
Manage the credit/debit cards used to pay for printing costs. You need at least one card on file to start printing.
Payment methods list
How to add a card:
Click 'Add Payment Method'
Opens the secure Stripe payment form
Enter card details
Card number, expiration, CVC, cardholder name
Select billing country
Choose from the dropdown (auto-detects your location)
Click 'Save Card'
Your card is tokenized and saved securely
Default payment method
Your first card becomes the default automatically. Change it by clicking Set as Default on a different card.
Accepted cards
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay.
Removing a card
Click the trash icon next to any card to remove it. You'll be asked to confirm.
Note: If you remove your default card, the next card in the list automatically becomes the new default.
Security & PCI compliance
Shipping integration (Shippo)
Shipping labels via your Shippo account
Connecting Shippo is required before you can fulfill orders. This integration allows PrintPort3D to automatically generate and purchase shipping labels using your Shippo account when orders are ready to ship.
Shippo connection status
How to connect Shippo:
Click 'Connect Shippo'
Redirects to Shippo's OAuth authorization page
Log into Shippo
Use your existing Shippo account (or create one)
Authorize PrintPort3D
Grant permission to create labels on your behalf
Redirect back
You'll be sent back to PrintPort3D with confirmation
What happens when orders ship:
- • PrintPort3D calculates the optimal shipping rate based on package dimensions and destination
- • A shipping label is purchased through YOUR Shippo account (not PrintPort3D's)
- • Tracking numbers are automatically generated and sent to customers
- • Shippo bills YOU directly for the label cost (typically 30-50% off retail carrier rates)
Billing breakdown:
Don't have a Shippo account?
You'll need to create one before fulfilling orders. Shippo is free to sign up atgoshippo.com. You only pay when you purchase labels.
Once created, return to Settings → Shipping Integration and click "Connect Shippo" to authorize the OAuth connection.