DocsSet up your account

Get started: the setup steps

The five setup steps — two to try the service, three to connect your order path — what each one enables, and where to complete it.

4 min read

There is no setup wizard. After you verify your email you land on Overview, which shows Get started: five steps in two groups, and the next one opened up. Nothing in setup blocks the rest of the workspace — you can upload, price and publish at any time.

Verify your email first

Email verification is the one gate that comes before everything else. If you signed up with Google, your email is already verified. If you signed up with an email and password, open the message we sent and click the link; the verify page advances on its own. If the message has not arrived, resend it and check your spam folder.

Verification unlocks the workspace

Until your email is confirmed, the workspace stays locked. You cannot connect Shippo or save a card until the link is clicked.

For the complete sign-up walkthrough, see Create your account.

The five steps

Overview for a new seller: Get started, with Your catalog (Upload a model, Add a product) and Your order path (Connect Shippo, Link a storefront in Shippo, Add a payment method). — Get started on a new account’s Overview. Only the next step is opened up; the rest wait with a button of their own.

Your catalog — try the service first. Nothing to connect.

1
Upload a model
An STL, 3MF, OBJ or STEP file. Each one comes back weighed, timed and priced, so you see the unit cost before you sell anything. See Upload a design.
2
Add a product
Pick a model, materials and colors; the unit cost is locked and the SKU is what incoming orders match on. The step completes when a product is live — orders for a draft’s SKU arrive unmatched, so a draft offers Publish instead. See Create a product.

Your order path — connect these before orders can arrive and be made.

3
Connect Shippo
PrintPort3D imports your orders through Shippo, and buys the labels on it; there are no direct store integrations. Authorize Shippo once, from Settings → Connections. See Connect Shippo.
4
Link a storefront in Shippo
In Shippo’s dashboard, attach the storefront you sell on, so its orders import. PrintPort3D marks this complete from evidence — a store visible on your connected Shippo account, or your first order arriving. A store linked in a Shippo account you have not connected yet shows as Waiting on Shippo. See Link your store in Shippo.
5
Add a payment method
The card production is charged to, per order, when the order is made — in Settings → Billing. See Add your payment card.

PrintPort3D charges your card the production cost (material plus labor, at least $2.00 per order) when it makes an order. Your customer pays you through your own store; PrintPort3D issues no payout. See How you get paid.

Setup is complete when all of the following are true:

Email verified
A model uploaded
A product live
Shippo connected
A storefront linked inside Shippo
A card on file

What each step enables

The catalog steps let you try the service; the order path lets orders arrive and be made.

Step	What it enables	Where to do it
Verify your email	Everything: the workspace, connections, and your card	The emailed link (Google accounts skip it)
1 · Upload a model	A measured, priced file to build products from	Catalog → Files
2 · Add a product	A SKU that incoming orders match on, once it is live	Catalog → New product
3 · Connect Shippo	Orders importing, and labels bought on your Shippo account	Settings → Connections
4 · Link a storefront in Shippo	Your storefront’s sales reaching your Orders page	The Shippo dashboard
5 · Add a payment method	Orders being made — production is charged per order	Settings → Billing

Verify your email
What it enables
Everything: the workspace, connections, and your card
Where to do it
The emailed link (Google accounts skip it)
1 · Upload a model
What it enables
A measured, priced file to build products from
Where to do itCatalog → Files
2 · Add a product
What it enables
A SKU that incoming orders match on, once it is live
Where to do itCatalog → New product
3 · Connect Shippo
What it enables
Orders importing, and labels bought on your Shippo account
Where to do itSettings → Connections
4 · Link a storefront in Shippo
What it enables
Your storefront’s sales reaching your Orders page
Where to do itThe Shippo dashboard
5 · Add a payment method
What it enables
Orders being made — production is charged per order
Where to do itSettings → Billing

Where setup shows

Overview shows Get started until setup is complete and your first order has arrived. Everywhere else, a small Setup card in the sidebar — and in the phone’s More sheet — shows how far you are (for example “2 of 5”) and names the next step; click it to go straight there. It cannot be dismissed, and it disappears once setup is done.

Each unfinished connection leaves exactly one thing off:

Without Shippo, or with no storefront linked inside it, orders do not import. Nothing else is blocked — you can upload, price and take products Live — but no sale has a path to reach you until it is connected.
Without a card, an order that arrives cannot be made, so it waits in Orders until you add one. Nothing is cancelled and nothing is charged before then.

Approval is on by default

After setup, new orders wait for your approval before your card is charged. Automatic fulfillment is off until you turn it on. See Automatic vs manual.

Next steps

Upload a designStep 1: a file in, weighed, timed and priced.Create a productStep 2: materials, colors, a locked unit cost and a SKU.Connect ShippoStep 3: the connection that imports your orders.Link your store in ShippoStep 4: the storefront whose orders import.Add your payment cardStep 5: the card production is charged to.The OverviewWhat Overview shows before — and after — your first order.

Verify your email first#

The five steps#

What each step enables#