Settings

Open Settings from the left-hand navigation in your Workspace. It is a top-level item at /settings. On a narrow screen, open the hamburger menu first. On desktop, the command palette (⌘K) can also jump you there.

printport3d.com

The page opens with a health band: one line that surfaces the most important item to fix, alongside status dots for your stores, Shippo, card, and automatic fulfillment. When everything is configured, the band confirms it. When something needs attention, it names the panel to scroll to.

The five panels are covered below in order. Most changes are deliberate actions: a button, a toggle, or a two-tap confirmation, rather than a silent auto-save. The two exceptions, the fulfillment toggles and your logo, are noted where they appear.

ConnectionsShippo + stores

Link Shippo, the single channel your orders arrive through, and review your connected storefronts.

Billingcards

Add and manage the card PrintPort charges to make each order.

Businessidentity

The name, logo, and support address your customers see.

Fulfillmentbehavior

Whether orders are made automatically, and whether we email you about them.

Securitysign-in

Verify your email, reset your password, and enable two-factor sign-in.

Everything you sell reaches PrintPort through Shippo. Orders sync in through it, and shipping labels for your store orders are purchased on it. There are no direct marketplace integrations. Shippo is the single channel, and connecting it is the one requirement that must succeed.

1. 1

   Click Connect Shippo

   A Shippo window opens. Sign in or create a free Shippo account and authorize PrintPort3D. You need a verified email first; see Security.
2. 2

   Return connected

   When you come back, Settings confirms Shippo as connected. If it reports “Connecting shipping didn't finish — try again,” run the connection again.
3. 3

   Connect your stores inside Shippo

   Use the Shippo dashboard to link your Shopify, Etsy, or other stores. Those connections live in Shippo, not here.

Each store row is verified against live data, not merely listed. PrintPort counts your real orders from that channel and shows a summary such as “12 orders through this store · last sale 3 days ago.” A store that is connected but has no orders yet shows a warning: “no orders seen from this store yet — check your listing SKUs match your Catalog.” This is almost always a SKU mismatch. The code on your listing must match your PrintPort product exactly.

Billing manages the card PrintPort charges to make your orders. Click Add card to open a secure Stripe form for the name on the card, your country, and the card number. Your first card automatically becomes your Main card, the one we bill.

Each saved card shows its brand, last four digits, expiry, and a state:

• Good — nothing to do.
• Expiring soon — within 60 days of its expiry month. Add a fresh card before it lapses.
• Expired — past its expiry month and cannot be charged. Replace it.

On any non-main card, Make main switches which card we bill. Remove requires a two-tap confirmation. If you remove your main card, PrintPort automatically promotes the next card to main, so you are never left with a valid card that is not the one we charge.

The Business panel controls your public identity: what customers see on packing slips and notification emails. Every field is optional, and leaving any blank does not block you. Complete the fields you want customers to recognize.

Business name

Your store or brand name on packing slips and emails.

Support emailvalidated

The address customers reach you at. It must be a valid email format, or the save fails with “Invalid support email.”

Phone

A business phone number, if you want one displayed.

Address, city, state, ZIP, country

Your business details. All optional. This is not a shipping return address.

Edit the fields, then click Save changes. The button activates only after you have changed something, so an accidental click cannot overwrite your existing details.

Your ship-from location is PrintPort's own facility in Orange, CA. Nothing in this panel changes where orders ship from.

Two toggles control how orders behave and whether we email you about them.

Make orders automaticallydefault OFF

Off: every new paid order waits as Held for approval until you approve it, and your card is charged only when you do. On: paid orders are charged to your main card and go straight to production without further action. This is off by default, so nothing prints or charges without your approval.

Email me about ordersdefault ON

Sends email when an order needs you, ships, or cannot be charged. Your first verified sign-in enables this, and email flows once the setting is applied, so onboarded sellers already receive notifications. Leave it on to keep them.

Both are instant toggles: change one and it saves on its own, with an automatic revert if the save fails. There is no SMS option and no other notification switch on this page.

The Security panel covers three tasks: verifying your email, resetting your password, and enabling two-factor sign-in.