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Studio credits

What each Studio action costs, the $10 welcome credit, and how refunds work.

4 min read

Studio runs on credits. A credit is real money on your PrintPort balance, the same balance the Finance page bills against. This page lists the cost of each AI action, the welcome credit, and when a charge is refunded.

Credits and your balance

There is no separate Studio wallet or play-money token. Every AI action — authoring a design in chat, generating a 3D mesh, or shooting product photos — debits your PrintPort credit balance before it runs. This is the same ledger your card charges and refunds land in.

Multi-angle renders are always free. Rendering a design from every angle never costs a credit, and repeat renders are served from cache. Only authoring, 3D generation, and AI photos spend credits.

Pricing

Every price is shown in the workbench before you click, so you always see the cost first. The current rates are:

The 5-shot pack is the sum of its shots ($0.50 + 4 × $0.25 = $1.50).

ActionCostNotes
Design authoring (chat)$0.50Per delivered design; $1.50 for a multi-part assembly ask
Generate 3D — from a photo$0.40One AI-generated mesh
Generate 3D — from an idea$0.50Text mode: $0.40 plus a $0.10 concept render
AI product photo — standard$0.25Standard or draft quality
AI product photo — high$0.50High quality, twice the cost of a standard shot
AI photo pack (5 shots)$1.50One click: 1 high main shot plus 4 standard shots
Multi-angle rendersFreeNever billed; repeats are cache hits
  • Design authoring (chat)
    Cost$0.50
    Notes
    Per delivered design; $1.50 for a multi-part assembly ask
  • Generate 3D — from a photo
    Cost$0.40
    NotesOne AI-generated mesh
  • Generate 3D — from an idea
    Cost$0.50
    Notes
    Text mode: $0.40 plus a $0.10 concept render
  • AI product photo — standard
    Cost$0.25
    Notes
    Standard or draft quality
  • AI product photo — high
    Cost$0.50
    Notes
    High quality, twice the cost of a standard shot
  • AI photo pack (5 shots)
    Cost$1.50
    Notes
    One click: 1 high main shot plus 4 standard shots
  • Multi-angle renders
    CostFree
    Notes
    Never billed; repeats are cache hits

For what each action does, see Describe a design, Generate 3D, and Renders & product photos.

Welcome credit

Accounts created on or after July 7, 2026 receive a one-time $10 credit the first time they open Studio. A banner confirms the credit landed and shows what it covers, which is several full photo packs.

  • One-time. The credit is granted once per account and does not renew.
  • Date-gated. Accounts created before July 7, 2026 do not receive it.
  • Spends like any other credit. Same balance, same rates as the table above.

How chat messages are charged

“Free to iterate” has one exception

The Design it card reads “Free to iterate,” but that applies only to adjusting the sliders on an untouched template, which re-renders for free. Sending a chat message to design or change a design costs $0.50 ($1.50 for an assembly ask). Every message is a fresh paid run, not a free edit.

Because a follow-up message is a new paid design, a small tweak such as “make it 10 mm taller” costs the same as the first ask. It also returns a fully re-verified design, which is why AI-authored designs have no sliders.

You cannot stack two paid runs on one design. If you send a new message while a design is still being authored, the older run is aborted and refunded, and only the new one is charged.

Refunds

Credits are debited up front, but a failed action returns them automatically. You never pay for something Studio did not deliver.

Design authoringauto-refund
Refunded whenever no design is delivered: a refused request (weapons or trademarks), an engine error, an empty result, or a timeout. The exception is a “keep”, which is when the engine reviews your design and determines it already meets the ask. That is a verified answer, so it remains charged.
3D generationauto-refund
Refunded on failure or timeout. The tile reads “Generation failed — your credits were refunded.”
AI photosauto-refund
A failed photo shows failed · refunded and refunds itself. If a 5-shot pack runs low on credits partway through, it stops cleanly and keeps every photo already made.

If you’re short on credits

Studio checks your balance before it starts, so a low balance never leaves a half-charged action. You will see a message with the exact cost and your current balance — for example, “Not enough credits — this photo costs $0.50, your balance is $0.20” — and nothing is attempted.

Where credits are stored

Studio credits sit on your PrintPort credit balance, the same balance the Finance page shows. PrintPort credit is added by support, so to top up or ask about your balance, contact support. Credit is never a payout of your sales; it is a balance you spend, on Studio and elsewhere.

Next steps

PrintPort creditWhere credit comes from, and how to use it across your account.Studio overviewThe full ask, design, render, photo, and sell workflow.Renders & product photosFree multi-angle renders and the paid 5-shot marketplace pack.FinanceYour profit-and-loss and card ledger, where credit lands and spends.